Your Privacy Is Our Priority
Your personal information on jtea7 is protected with strict security — through SSL encryption and a transparent privacy policy, we earn your trust.
1 Introduction and Purpose of the Policy
jtea7 is a trusted online gaming and sports betting platform in Bangladesh. Ensuring the protection of our users' personal information is one of our highest responsibilities. The purpose of this privacy policy is to clearly inform you of what types of information jtea7 collects, how that information is used, with whom it may be shared, and what steps we take to protect your information.
We believe that data protection is not merely a legal obligation, but also part of our ethical commitment to you. From the moment you register on the jtea7 platform through every transaction, all your information is handled with care.
2 What Information We Collect
jtea7 may collect the following types of information from you at various stages:
2.1 Identity Information
- Full name and username
- Date of birth (for age verification — only for those aged 21 or above)
- National ID or passport number (when identity verification is required)
- Email address
2.2 Financial Information
- bKash, Nagad, or Rocket account number (for processing transactions)
- Deposit and withdrawal history
- Balance and bonus information
2.3 Technical Information
- IP address and device type
- Browser version and operating system
- Date and time of access to the platform
- Cookie and session data
- Gaming activity logs
2.4 Communication Information
- Content of messages sent via live chat or email
- Details of complaints or support requests
3 Purpose of Information Use
jtea7 uses your personal information only for the following purposes:
- To create, manage, and verify your account
- To securely process deposit and withdrawal transactions
- To provide gaming services, bonuses, and promotions
- To prevent fraud, money laundering, and other illegal activities
- To ensure platform security and resolve technical issues
- To promote responsible gaming and support players in difficulty
- To provide 24/7 customer service in your language (Bengali)
- To ensure compliance with our terms and conditions
- To improve service quality and personalize the user experience
We do not sell or rent your information to third parties for marketing purposes.
4 Cookie Policy
The jtea7 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your platform experience.
4.1 Types of Cookies
- Essential Cookies: Required for managing login sessions and security.
- Functional Cookies: For remembering your preferences and settings.
- Analytical Cookies: For understanding how the platform is used — these are completely anonymous.
You can control cookies by changing your browser settings. However, disabling certain essential cookies may limit some platform functionality.
5 Information Sharing with Third Parties
jtea7 strictly shares your information with third parties only in the following circumstances:
- Payment Processors: Only the minimum necessary information is shared with bKash, Nagad, and Rocket to process transactions.
- Game Providers: Limited information for technical integration with the platforms of Pragmatic Play, JILI, PG Soft, Spribe, and other providers.
- Legal Obligations: In response to an order from a competent authority or a lawful legal process.
- Fraud Prevention: With relevant authorities to investigate fraudulent activity.
Outside these cases, we do not disclose your information to third parties for any commercial purpose.
6 Information Security
As a secure and reliable platform, jtea7 maintains the highest technical standards to protect your information. Our security measures include:
- SSL/TLS encryption — all data transfers are secured
- Database-level encryption — stored information cannot be read
- Two-Factor Authentication option
- Regular security audits and vulnerability testing
- Restricted access — only authorized staff can view the information they need
- Automated suspicious activity detection system
However, some inherent risks always exist when transmitting information over the internet. We take every precaution, but we humbly acknowledge that no system is entirely risk-free.
7 Data Retention Period
jtea7 retains your personal information only for as long as it is necessary or legally required. As a general rule:
- Active account information: for the entire period the account remains active.
- Transaction records: for the period required under financial regulations.
- After account closure: for the minimum time necessary to meet legal obligations.
- Customer service communications: for a reasonable time after the issue is confirmed resolved.
After the specified period, your information is securely deleted or anonymized.
8 Your Rights
As a jtea7 user, you have the following rights regarding your own information:
8.1 Right to Access Information
You can find out at any time what information jtea7 holds about you. To make this request, contact our support team.
8.2 Right to Correct Information
If any of your stored information is incorrect, you may request that it be corrected. This will be done through an identity verification process.
8.3 Right to Delete Information
In certain circumstances, you may request that your information be deleted. However, this right may be limited in the case of legal obligations and financial records.
8.4 Right to Object to Processing
For marketing communications, you may object at any time and stop receiving such communications.
9 Policy on Underage Users
jtea7 is a platform intended entirely for adults. Only those aged 21 or above may use this platform. We do not intentionally collect any personal information from anyone under the age of 21.
If it comes to our attention that someone under the age of 21 has created an account, we will immediately close that account and delete all associated information.
10 International Data Transfers
jtea7's servers and data infrastructure operate with internationally recognized security technology. If for any reason your information is processed outside Bangladesh, it is done solely as necessary to provide the service and with the same level of security ensured.
All third-party providers associated with us are contractually bound to comply with internationally recognized data protection standards.
11 Changes to the Policy
jtea7 reserves the right to update this privacy policy at any time. For significant changes, we will notify you by email or through a notice on the platform.
Continued use of the platform after an updated policy is published will be considered your acceptance of the updated policy. For this reason, we recommend that you review this page regularly.
The "Last Updated" date shown at the top of the page always indicates the date of the current version of the policy.
12 Contact Us
If you have any questions, comments, or requests regarding your information in relation to this privacy policy, please contact us:
This privacy policy should be read together with jtea7's terms and conditions. In the event of any conflict between this privacy policy and the Terms and Conditions, this privacy policy will take precedence on the relevant matter. To learn more about responsible gaming, visit our Responsible Gaming page.